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Customer Service Outsourcing

For Your Phone Email Sales Virtual Assistant Support

Do More With Pandr. Outsourcing!

Outsourcing for your business is a strategic decision that enables the efficient utilisation of specialised expertise, optimisation of operations, and concentration of resources on core competencies, thereby fostering growth, cost-effectiveness, and operational excellence.

The Team Behind Your Team!

Our specialists are highly skilled in managing customer inquiries, resolving issues, and providing exemplary service that reflects positively on your brand.

Onboarding Process

1

Discovery & Tailored Strategy

A comprehensive discovery session with yourself and your team to understand your unique needs, challenges, and objectives.
2

Seamless Transition & Integration

Once the strategy is finalised, we facilitate a seamless transition by coordinating all necessary resources and processes to onboard your business effectively.
3

Continuous Optimisation & Growth

Regularly monitor performance metrics, solicit feedback, and conduct reviews to identify areas for enhancement and refine strategies accordingly.

With our reliable and responsive customer service team, you can have peace of mind knowing that your customer support operations are in capable hands.

Entrusting your customer service needs to us, you can drive sustainable growth and long-term value for your business through enhanced customer satisfaction and loyalty. Outsourcing to Pandr offers significant cost savings by avoiding overhead costs associated with hiring and training in-house staff, as well as investments in technology and resources.

Areas of Excellence
  • Telephone customer service
  • Email customer service
  • Live chat support
  • Social media customer service
  • Self-service customer support (FAQs, knowledge bases, tutorials, etc.)
  • Returns and exchange services
  • Technical support services
  • Concierge-style customer service for premium clients
  • After-hours support services
  • Loyalty program support services
Industries We Work In
  • Retail customer service
  • Hospitality and tourism customer service
  • Healthcare customer service
  • Technology and IT support
  • E-commerce customer service
  • Telecommunications support
  • Transportation and logistics assistance
  • Education and academic support services
  • Government and public sector customer services
  • Trades
  • Professional Services
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Join the ever growing customer base of Pandr Outsourcing